Returns & Exchanges
At Maléna Monet, we want you to be completely satisfied with your purchase.
Return Window
You have 30 days from the date of delivery to return your Maléna Monet piece in unworn condition for a full refund or exchange. Returns initiated after this period may be eligible for store credit at our discretion.
Eligible Items
- • Unworn jewelry
- • Original packaging
- • Standard collection pieces
Final Sale
- • Sale items
- • Engraved pieces
- • Custom orders
Return Process
- 01
Contact Us
Email us at support@malenamonet.com with your order number and return reason.
- 02
Return Authorization
Receive return authorization and shipping instructions from our team.
- 03
Ship Item
Send your item back using tracked, insured shipping in original packaging.
- 04
Refund
Receive your refund within 5-7 business days of our receiving your return.
Important Notes
• Use trackable shipping methods and insure packages for full value
• Original shipping costs are non-refundable
• Items must be unworn and in original condition
• Returns without authorization will not be accepted
Questions about your return?
Contact our client care team at +1 (929) 213-1117